Refund policy

Return Policy:

Doolittle Jewelry offers a satisfaction guarantee. If you're not 100% satisfied with your purchase, contact us within 3 calendar days of delivery for a Return Authorization Number (RMA). Items must be returned within 7 calendar days, unworn, in original packaging, with tracking (insurance recommended).

Refund Process:

  • Refunds issued once item is received and inspected (minus original shipping costs)
  • Credit applied to original payment method within 3 business days
  • Store credits valid for 6 months

Non-Returnable Items:

  • Custom orders (non-returnable/non-refundable, but we'll work with you to resolve any issues)
  • Gift cards

Exchanges:

  • Available for defective or damaged items only
  • Contact doolittlejewelry@aol.com to arrange

International Orders:

  • Buyers responsible for all customs duties, VAT, and taxes
  • Calculate fees before purchasing at dutycalculator.com

Repair Services:

  • Professional repair and refresh services available to extend the life of your jewelry

Contact: doolittlejewelry@aol.com or 929-332-3277