Help Center

FAQ

NEW TO THE SITE? GENERAL INFO

How can I contact you?

Has the COVID - 19 VIRUS affected your shipping?

How to Find Your Way Around

Is it safe to put my credit card information into this website?

How quickly do you respond to questions? QUESTIONS/HELP/CHAT

Do you have a brick and mortar store? I live in NYC.

I love my jewelry and want to leave a REVIEW, how do I do that?

How do I determine the size bracelet I should order?

Repairs

SHIPPING

POLICIES FOR INTERNATIONAL BUYERS

ATTN: INTERNATIONAL AND CANADIAN BUYERS

When will my order be shipped?

What are my SHIPPING OPTIONS and how can I find out prices?

How can I track my order?

How do I enter a discount code?

I would like to return my order.

RETURN POLICY